In most cases, the sound files we get in are of good quality. In some cases, the quality is lacking. This may be due to the fact that the dictation machine has been placed too far away from the interviewee, that there is background noise or that people speak over one another. In these cases, an extra charge of 250 kr per audio hour is added, as it affects the time it takes to transcribe the material. If we notice that the quality of the file is lacking, we will contact you right away and together determine the way forward. Read more about our pricing here.